Disclaimer

General information only

Website content is provided for general awareness and service navigation. It is not personalised medical advice and must not be used alone to diagnose, prevent, monitor, or treat a health condition.

Do not delay or disregard professional medical advice because of information found on this website or received through a routine support conversation.

Medical emergencies

The website, email, callback form, WhatsApp channel, and standard booking line are not emergency services. If you believe you may have a medical emergency or severe symptoms, contact local emergency services or attend an appropriate emergency facility immediately.

Tests, reports, and reference ranges

A diagnostic result is one part of a broader clinical assessment. Reference ranges can vary by method, instrument, laboratory, age, sex, pregnancy status, clinical condition, and other factors.

Abnormal, normal, borderline, or changing results do not by themselves establish or exclude a diagnosis. An appropriately qualified clinician should interpret the report together with symptoms, history, medicines, examination, and other investigations.

Preparation and information supplied

The reliability or usefulness of a result may be affected by fasting, timing, medicines, supplements, exercise, hydration, sample collection, transport, or information provided by the patient. Follow instructions from your clinician and our team, and disclose relevant details accurately.

LabEdge is not responsible for consequences caused by false, incomplete, outdated, or withheld information, or by failure to follow communicated preparation instructions, to the extent permitted by law.

Packages and screening

A health package is a collection of listed tests and does not guarantee detection or exclusion of every condition. The most suitable tests depend on individual risk, symptoms, history, age, and clinical advice.

Screening is not a substitute for a medical examination, specialist consultation, or follow-up testing where recommended.

Accuracy, availability, and timing

We aim to keep website information accurate and current, but content may contain an inadvertent error or become outdated. Test availability, pricing, package inclusions, preparation, service areas, and operating hours should be confirmed when booking.

Quoted turnaround times are estimates. Technical review, repeat analysis, sample quality, referral laboratory schedules, equipment, logistics, public holidays, or events outside reasonable control may cause delay.

Home collection and remote communication

Home collection depends on location, staff availability, patient readiness, safe access, and the suitability of the requested test. A requested time slot is not guaranteed until confirmed.

Email, phone, or messaging support can help coordinate services but cannot replace physical examination or a clinical consultation.

External services and links

The website may link to or rely on maps, payment services, social networks, messaging services, referral laboratories, or other independent providers. Their content, availability, security, and practices are outside our direct control and are governed by their own terms.

Limitation and updates

To the extent permitted by applicable law, LabEdge is not liable for loss arising from improper reliance on general website information, self-diagnosis, self-treatment, failure to seek timely medical care, or events outside reasonable control. Nothing here limits a responsibility that cannot lawfully be limited.

We may revise this Disclaimer to reflect changes in services or requirements. The latest version is the one published on this page.